[Resolved]  ICICI Bank — MAB hard to maintain sometimes...

Address:Hyderabad, Andhra Pradesh

Hi, I have an ICICI account for past 8 years, account #[protected]. The account had been started previous employer as a salary account. When I left the employer after a couple of years, I was asked by ICICI to convert the account to savings account. Now the rule for savings account is to maintain 10, 000/- minimum. It is still a large number for us middle class with rising inflation and all services getting costlier. I had to empty my account totally in November 2013 due to severe family needs and now the situation is back to normal. I can maintain minimum balance now. I would request ICICI Bank to waive off any MAB penalty charges which would be automatically debited once I start maintaining minimum balance in this account. If no such promise is made then I would have no choice but to close this account, which I don't want to. I hope ICICI Bank will consider this request from a long time customer of the bank. Thanks.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir/Madam,

We have made a note of your account details. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team
Hi, I got call from ICICI representative saying that MAB penalty charges cannot be waived off as already once this privilege has been used by me. I at least would request ICICI to provide me the exact amount of penalty applicable for my non-maintenance of MAB. Waiting eagerly for the bank's response.

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