[Resolved]  ICICI Bank — misguide for taking loan

Address:Kolkata, West Bengal, 700024

I applied for the home loan through online. I also got calls from the icici bank.. They said ready your documents our excutive will collect from you... Firstly they said..in your documents.. Your 3 months salary slips‚6 months bank transaction statement, adhar card, pan card, 3passport size photo, loan processing fees through cheque.
Again after 5 days they call and said no we require 5 month salary slips and 1year bank transaction statement and adhar card pan card and processing fee through cheque and 3 passport size photo... They send me msg our excutive mr arnab will collect documents. I ready with all these documents.. Now mr arnab said on phn no we require atr also..
So they did not said first..
I want only 10 lakh but they said mam as your net salary is rs11500 (Eleven thousand five hundred) we can sanction only 8lakh... I said ok.. But now they disappoint with this...
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Feb 25, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 25, 2018
ICICI Bank Customer Care's response
Dear Tamanna Parveen,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4qjpp) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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