[Resolved]  ICICI Bank — Miss behaving your staff (To whom it may concern)

Address:

Kannur, Kerala

Respected sir,

I am using icici account 2008 onwards[protected]. Because i like your services. Yesterday on 27/09/2014 i visited your thalassery (Kerala, kannur district) branch. And i lost my atm and i visited your branch and requested to a loose cheque withdraw the money from there. The urgent was my nephew was in hospital so that i requested a loose cheque. In my account 1, 85, 000 was there and i was plan to withdraw a 25k. But your employee informed that there is no option to give a loose cheque, i requested them and they told they will provide. After that they asked my id card. But i didnt carry the id card but they informed that they will not provide the cheque and they told that go and come with id card. I am requesting cheque from my home branch and i told him you can cheque id from your system, they replied that but they are murmmuring something. It was very bad experience for me. There are n number of banks in my hometown, if there is urgent we can withdraw by loose cheque. But why should your bank. I asked them and they are thinking that i am their slavery, i traveled 12 kms and taken my id card and submitted in bank. Then they informed me bank time is over. Then i closed my accout from at the time itself and after that they are threatening me we wil providethe money by d.D only not by cash. Because they also knows that i need the money.

I deposited my money in your bank and i want to come in your staff feet for withdraw. What rule it is. What they think.Inside the branch they are not working they are thinking that in saturday bank rules are in their hand.

Its my personal request sir, dont appoint these kind of employees in the bank. Its going reputation of your bank. There is a negative impression for your bank. Because n number of people are saying this, it was very shame for me she is behaving to me like a slavery, so i am not leaving this. Its my mannerse to submitted complaint to you. Now i will share my experience to every social media and i will complaint to banking ombudsman. Your bank and employees insulted me so i am going to give complaint.

Noushad
[protected]