[Resolved] ICICI Bank — money deducted by bank

Debabrata Debnath

from Pali, Rajasthan

Address:

Nadia, West Bengal, 741152

I am the a/c holder of icici bank from last 2 Months,
Now they have charged 177 under this category DCARDFEE3670OCT17-SEP20+GST
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
When i trying to contact helpline number, it ask to select English/Hindi.. what is this?
Who has given right to icici bank to deduct the money without informing us.
This is against the law, at least they should inform us. I want my money to be credited in my account.
Acc. No.[protected]
Debabrata Debnath
26/11/2019

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Dec 29, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2019

ICICI Bank Customer Care's response Dear Debabrata Debnath,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a01cfs) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team