[Resolved]  ICICI Bank — Money deduction

Address:Rajkot, Gujarat, 360002

Bank said first 5 transactions are free and the 3rd transactions i did they started deducting my money i went to bank i got no response i contacted the person who opened my account in bank from rajkot branch : kashyapbhai (+[protected] he says i complained to bank and there is no response from him too now even he is not recieving my phone he always txt back in meeting.. On my every online transaction via neft money transfer they cut 5.75rs from each transaction bank employee said me if i transfer from neft there will be no charge but still i am getting charge 5.75rs for every transactions no response from bank side too i want result or i will shutdown my account from bank please also take action against the bank assistance who guided me wrong i gave his contact number because he guided me wrong and give me result why i am getting charge of rs 5.75 on every transactions
Was this information helpful?
No (0)
Yes (0)
Sep 24, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2016
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3g906) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

I mailed you 2 days ago u are not replying there and asking me to mail now reply me here only or say me if my refund isnt possible so i will shutoff my account reply me soon

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23614
    Pending
    2051
    Resolved
    14242
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information