ICICI Bank — Multi Wallet card

ICICI Bank — Multi Wallet card

T Tparor from Surat, Gujarat

Hi, I am trying to reach icici bank to get resolved my queries regarding multiwallet card. I work with tcs and they have provided me with multiwallet food card. I am not getting proper assistance from bank regarding whom to contact in case i forgot my username. I had received a message to send address details as the chi card will be expired as per RBI guidelines, after that i haven't received any update from bank. Helpline numbers does not have service for multiwallet card. My money is stuck in this card. Looking for a positive reply on this and in hope that both my concerns will be acted upon. Kind regards, Tripti Arora Was this information helpful? No (0) Yes (0)
ICICI Bank customer support has been notified about the posted complaint. Verified Support Feb 25, 2021 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1cy5h) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team Mar 01, 2021 Updated by Tparor Hi, I am not able to identify the mail id - [protected]@icicibank.com, how do i email here. Better resolution is expected . Please revert with e-mail id . Mar 08, 2021 Updated by Tparor Expecting a sooner response, my amount is blocked in the card. Haven't received any update so far...
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