[Resolved]  ICICI Bank — Icici - coral credit card

Address:Vadodara, Gujarat, 390006
Website:ICICI Bank

C-grade service. No response to complaints.

The worst service. First, they didn't reverse the void transation (I had to follow up with their customer care executives for a month as every time, there would be different executive who had no idea about the issue. Thanks to their poor record maintainance). Second, they charged upgradation charges while i was told by their representative about this during the call. Third, while i have been following up with them on these issues and requested to cancel the card, they kept on sending me bills with extra interest every time. While i ask them after few months that i have requested to cancel the card, they are saying that they can't find any such request. And now, they have reserved fund in my linked saving account without any prior notice.
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Dec 8, 2016
Complaint marked as Resolved 
Posting my complaint here about ICICI Corel Credit Card didn't help. No reponse on my mail but they surely deducted my money from my bank account without any prior notice, which was disgusting.
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2016
ICICI Bank Customer Care's response
Hi satya pratap, we regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.
Regards,
ICICI Bank Customer Service Team
Verified Support
Dec 06, 2016
ICICI Bank Customer Care's response
Dear Priyanka1811,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3qama) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team.
Dec 08, 2016
Updated by Priyanka1811
Posting my complaint here about ICICI Corel Credit Card didn't help. No reponse on my mail but they surely deducted my money from my bank account without any prior notice, which was disgusting.
Complaint comments 

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ICICI Bank — My account no. 613401526453 rs. 5000/ dedection reg.

Sir, on date 04/12/16 time 16:43 call incominge from icici bank mobile no.[protected] after my balance dedection rs.5000/- Ref no. VIN/Recharge-cc/[protected]/0 immeadiatly cancel and return amount in account.thank you, vinod kumar

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