ICICI Bank — Nach_Ad_Rtn Charges

#REFUNDSCAMALERT!!!
#BEAWARE
Immediately after I lodged this complaint, there have been emails and calls from fraudsters with the new method of scam in the name of Consumer Forum and ICICI bank.

Details of scammers:
[protected]@gmail.com, [protected]@gmail.com, [protected]@gmail.com, +91- [protected], +[protected]

They say they're calling from ICICI bank to resolve the complaint in consumer forum. They ask you to write down the following steps and follow on i-mobile app while talking to them on call.
Voucher code- RF20000AZ
PIN- 9897
They ask you to go to Services>Cardless withdrawal> Amount>Voucher code (because amount is numeric they ask you to add only numerical value which is fraud money they take from you).
Upon raising doubts, and asking why they're not communicating on email they insist to do on call and did send a following email later :

Dear Consumer,
As per your complaint your amount is initiated as a refund from the gateway.
Here are the details of your voucher
RFC20000AZ, It is a prepaid voucher you are able to redeem this voucher as a cash into your account and if your amount is in the multiple of 500 then you are able to withdraw your amount as a cash through the ATM.
For batter assistance you can connect with our executive.

Thanks & Regards
Team Support

Dear Krishnam Babbar,

We are at your service. We request you to email your concern along with your contact details to [protected]@icicibank.com. Please mention the UID (a1a4sh) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team