[Resolved]  ICICI Bank — Need my clearance letter or else give permission to my cibil score status

Address:

ramnagar,visakhapatnam,andhrapradesh

Iam D.B.V. CHAKRAPANI
I bought a two wheeler by using icici EMIs option in 2006
i have a problem with my clearance certificate i lost that letter and now i needed for my child future education loan purpose so i went to icici bank to ask my vehicle clearance letter issue they told me to raise a complaint and i gave it twice but there is no response and in cibil score its showing settled but i cleared all my EMIs and i gave my EMIs money to that executives on that time and after completed my EMIS that executive gave a clearance letter to me but now they are saying its settled.i resaled that vehicle too and that vehicle is now in another ones registered name so please help me what to do and how can it changes my CIBIL score status
my vehicle reference number =LTVPM[protected]