[Resolved]  ICICI Bank — Not proper response to my complaint

Address:Hydetabad

Sir namaste. My name is Vijaya Kumar Mannava. Sir in December 2020 icici bank employ has told me to pay the minimum amount of 52690/- after receiving payment we will convert into EMI. After payment they don't give proper reply and not converted into EMI also. Since December i had send so many emails and had conversations with bank employees. Now today they send me converted EMI message. But since December they had levied late fee charges, interest and other charges also. If they converted into EMI in December I will pay time to time as per schedule. It is their fault and now they had thrown burden on me. Pls resolve this issue as soon as possible.
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Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1cttg) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
vijay mannava's [Complaint's author] reply, Mar 9, 2021
Since February i had sent so many emails to icici bank

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