[Resolved]  ICICI Bank — Overcharging my credit card and taking money from my salary account without explanation

Address:

Bengaluru

I have paid 4910 on 19th March and also sent a pic of the screenshot as email to confirm my payment, and individually gave the transaction id to a phone agent, still bank people are calling multiple times and harrasing me, same day they asked me to again pay 4910 +2550 on some upi link their people want, i told them i already paid but still they kept saying since their system will take time to update so if i pay with their link it will reflect fast. Again i get a email saying their is a lien of 4910 marked against me, again they sent another payment of 7420 to be paid by 6th April and another text i got saying 2550 lien again has been debited. What is going on? Why are these banks ripping off common citizens? Please take action