[Resolved] ICICI Bank — Payment not received whom I have done the online payment

Yusuf Shamsi

Address:

Oman

Good Day !

I have done the online payment on 9th December 2020 of amount 60000 INR still the payment is not reflected in beneficiary account I got this message below

Dear Customer, IMPS Txn Ref[protected] for Rs.60, 000.00 is timed out at Beneficiary Bank on 09-Dec-2020 19:53:34. Txn status will be updated by Bene Bank in 3 working days.

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Aug 9, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a18gro) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team