ICICI Bank — Personal Loan- Harassment

Hi

I have lost my job due to this pandemic and unable to pay my EMI. I am the only bread winner for my family. I have no other source of income as well. I have informed 'n' number of times about the same to the executives who keep calling multiple times in a day. And also to the executive who visited my place. They say it's not their if I lose the job. I have asked them to give me time until I find a job and I will make the payment. They ask me to borrow from friends or do something and arrange money. They visit my house every week and bad mouth my mom who is aged and who has multiple health issues. I am unable to find a job during this time. They have even put a lein on my account. The collection agents are too bad and worst behaviour. They need to understand the situation..
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ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1812y) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Dec 17, 2020
Updated by beenu
Whats the email address???
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