Comments
Im not sure if ICICI has tracked my contact number and other details with the PLCC acct number ([protected]) that is provided in the complaint. Im sure its easy for them to get my contact details just with the account number provided. Im a little skeptical providing the contact details here as I received a call from the above Fraudster user: "helpdesk0001234" on 18 March 2014 who has commented just above REAL "ICICI Bank Care" asking me for all the credit card details in the name of verification. He also asked the 16 digit card number, Expiry date, CVV number behind and finally he initiated an online transaction which generated OTP and he insisted me to provide the OTP and I knew that he is a Faker all along and hence provided fake details coz there were several mistakes he did on the call (Which I dont want to disclose as he'll become aware of these from his next call) . So people please be aware of this kind of high-tech frauds. His details as below...
Name : Abhishek Dutt (He could change his name on every call he makes)
Mobile number : +91-[protected] (Belongs to Bangalore, Airtel SIM prepaid card)
Fake Employee ID : EM[protected]
Designation : Sr. Asst. Manager (There is no such position)
Most interesting part is that he has forged ICICI Bank's customer care number to make people believe that he is from ICICI, while on the call he made a call from a forged phone using ICICI Bank's customer care number +[protected]Old Chennai customer care number) which came as call-waiting and he said that he is the one who is calling and He made the call to make me believe.
In other words he has faked ICICI Bank's customer care number to make customers believe that he is from ICICI Bank.
Above comments is not just for the common public who read this but also for Banks like ICICI to take preventive steps against these Fraudsters...
Note for ICICI PLCC CASH-IN SELECT DEPARTMENT (CHENNAI ACCOUNT) : Please let me know if you guys have tracked my contact details from your systems thru comments here.
Name : Abhishek Dutt (He could change his name on every call he makes)
Mobile number : +91-[protected] (Belongs to Bangalore, Airtel SIM prepaid card)
Fake Employee ID : EM[protected]
Designation : Sr. Asst. Manager (There is no such position)
Most interesting part is that he has forged ICICI Bank's customer care number to make people believe that he is from ICICI, while on the call he made a call from a forged phone using ICICI Bank's customer care number +[protected]Old Chennai customer care number) which came as call-waiting and he said that he is the one who is calling and He made the call to make me believe.
In other words he has faked ICICI Bank's customer care number to make customers believe that he is from ICICI Bank.
Above comments is not just for the common public who read this but also for Banks like ICICI to take preventive steps against these Fraudsters...
Note for ICICI PLCC CASH-IN SELECT DEPARTMENT (CHENNAI ACCOUNT) : Please let me know if you guys have tracked my contact details from your systems thru comments here.
These ICICI Bank guys simply just paste the above standard template on the same complaint on every consumer forum where I have posted this complaint and many other complaints (same thing happens to all other people's complaints posted here and other consumer forums) but never ever have they called or attempted to call to resolve any of the issues. Its just a fake promise above to make me as well as the public believe that they care about their brand and their customers. Please do not believe these FAKERS AND SCAM-ARTISTS... This was just a mere formality and a record for me to move up to the ladder of OMBUDSMAN process. And I would suggest and urge everybody to direct every complaint to OMBUDSMAN so that these SO-CALLED BANKERS will be screwed by RBI directly and they think customers are not aware of OMBUDSMAN PROCESS nor they would approach DISTRICT CONSUMER FORUM. They simply think we are fools I'll show them what I'm capable of.
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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Regards,
ICICI Bank Customer Service Team.