[Resolved]  ICICI Bank — points not credited to payback account

Address:New Delhi, Delhi, 110091

I am facing an issue with my payback number [protected]. Points credited from icici bank are not getting reflected in my payback account number. I have already confirmed with icici representatives and the points are transferred to the payback account number but the payback site is not showing the updated points.
I have already raised my issue of points not credited with payback and icici both but unable to get any resolution for the same.
I do not have so much spare time to get into these petty issues which you should be taking care of.
I have stopped using icici credit card for any other further transactions as i am unable to avail any benefits for the purchases i am doing from the same.
I will be paying off my existing credits and will raise a request for closure of my card once i am clear with the existing liabilities.
Such a waste using icici credit card.

Please look into why the icici credit card earned points are not reflected in my payback number ([protected]).
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Feb 8, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2019
ICICI Bank Customer Care's response
Dear Customer,

We have made a note of your concern. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

My name is konka raju. my phone number is [protected] .i m not a icici custmer but i recieve the credit cards massages..2nd time im submit the complaint..plz stop the massages...

ICICI Bank Customer Care's response, Jan 7, 2019
Verified Support
Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5k7r5_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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