[Resolved] ICICI Bank — points not credited to payback account | |||
I am facing an issue with my payback number [protected]. Points credited from icici bank are not getting reflected in my payback account number. I have already confirmed with icici representatives and the points are transferred to the payback account number but the payback site is not showing the updated points. I have already raised my issue of points not credited with payback and icici both but unable to get any resolution for the same. I do not have so much spare time to get into these petty issues which you should be taking care of. I have stopped using icici credit card for any other further transactions as i am unable to avail any benefits for the purchases i am doing from the same. I will be paying off my existing credits and will raise a request for closure of my card once i am clear with the existing liabilities. Such a waste using icici credit card. Please look into why the icici credit card earned points are not reflected in my payback number ([protected]). Was this information helpful? | |||
Feb 8, 2019 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Jan 07, 2019 ICICI Bank Customer Care's response Dear Customer, We have made a note of your concern. Our official will get in touch with you. Regards, ICICI Bank Customer Service Team | |||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5k7r5_01) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team