ICICI Bank — Poor Exchange rate on remittance with reference to RBI; exchange rate not listed - wrong promotion by ICICI Bank

The exchange rate offered is Rs. 58.72 against the RBI reference rate of Rs. 60.09. Same day State Bank has offered Rs.59.90 whereas SBI official card rate was 59.55.The card rate of other Banks such as Axis, PNB and IDBI varied from 59.55 to 59.65 on 30 June 2014. Same can be verified and if required reference and proof can be provided. It is surprised the ICICI Bank do not mention its card rate any where on the website. b) As I have mentioned earlier and same was agreed on my personal visit to the Branch that I am not interested in any of the ICICI Bank promotion on remittance as I have no time to follow these with Bank. Hence as agreed remittance exchange rate has to be with reference to RBI exchange rate c) On my previous protest of poor exchange rate on 29/05/2014, after long follow which includes visit to the branch in mid June. The credit note for the remittance of 29 May 2014 was credited only on 01 July 2014 @ 0.40 for US$7496 this is in spite of your promotion promises of Rs. 0.60. I do not understand why I need to follow up/ negotiate/ beg. I am not satisfied and as I have mentioned earlier - give me one exchange rate with reference to RBI exchange rate. d) In view of above and as I have requested earlier in case your Bank is unable to provide proper exchange rate with reference to RBI then book my remittance dated 30 June 2014 as FCNR