[Resolved]  ICICI Bank — POSDEC and ECSRTN charges deducted

Address:Janakpuri, near District centre

Hello

I would like to inform that being an esteemed customer of ICICI Bank limited, I have recently seen a massive deduction in my account balance of INR 3100 in total. These deductions comprises of 10 POSDEC charges worth INR 29.5, and around 6 deductions pertaining to ECSRTNCHG (ECS) charges worth INR 472 and 413.

All of these charges were deducted yesterday i.e. 26 October 2020.
Account no:[protected]

I need a brief explanation to all of this and also need my refund back to my account within immediate effect otherwise I have to resort to strict actions then. I would definitely escalate this matter to the higher authorities as I can't afford to lose my hard earned money just like that.
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Aug 7, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team   
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