ICICI Bank — POSDEC charges deducted from my zero balance account

Address:Main Road, Kasturba Hospital Complex, Udupi District, Manipal, Karnataka 576104

Rs. 29.5 was debited twice from my debit card on 8th, 7th, 1st October and 30th September ( on previous dates too, but I failed to notice). While enquired, icici bank tells me that they charged me this because i have a failed transaction due to insufficient balance. I took my student account in icici bank because it was required by the college. They promised that no money would be deducted even if i dont have balance in my account. Also, i pay an annual fees of 177.00 rupees for the maintenance of my debit card. Displaying the transaction details is the basic thing icici bank should do no matter if it's a failed or successfull transaction. Also I did not receive any alerts for these deductions. These kinds of deductions they make by making use of the students' lack of awareness is gross and inappropriate. I need this charge to be removed from the banks services and i want my money back.
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ICICI Bank customer support has been notified about the posted complaint.
Oct 10, 2020
Updated by Aravind Sathish Kumar
Sorry it is not twice in the first line, it was supposed to be multiple times
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