[Resolved]  ICICI Bank — POSDEC CHG deducted from a student account

Address:

Main Road, Kasturba Hospital Complex, Ududpi District, Manipal, Karnataka 576104

Rs. 29.5 was debited multiple times from my debit card on 8th, 7th and 1st October and 30th September( Also on previous dates, but I failed to notice them till now). While enquired, icici bank tells me that they charged me this because i have a failed transaction due to insufficient balance. I took my student account in icici bank when they promised that no money would be deducted even if i dont have balance in my account ( My account is a zero balance account). Also, i pay an annual fees of 177 rupees for the maintenance of my debit card. Displaying the transaction details is the basic thing icici bank should do no matter if it's a failed or successfull transaction. Icici bank also did not send an alert for this transaction. I don't think this sort deductions, that too without any warning or alerts from the bank's side is not appropriate. Many students who start an account in ICICI Bank trust them, but these deductions they make by taking advantage of the lack of awareness among the students is gross and needs to stop. I need this charge to be removed from the banks services and i want my money back.