ICICI Bank — Problem in credit card bill payment

Address:

Bangalore, Karnataka

Hi Team,
This is regarding the ICICI Credit Card bill Payment for the bill generated from Nov 2 to Dec2.
I have used this ICICI Credeit Card for Foreign Online Transaction for purchasing some online products and because of product

dissatisfaction, Merchant has reverted amount of arround 9400 change and credit card bill amount was arround 9020(Which is lesser

amount than Merchant reversed amount) due date of the payment is on Dec 20th.
I have contacted ICICI Customer care once the Credit Card bill has reached to me through email and also intimated them that my

Current Available Credit limit is showing as 40000rs. If the bill is not payed Available Credit Limit will reflect as 30000 change

rupees. Customer care person has confirmed me to not to pay this month bill as because of this Merchant Reversal amount is greater

than the Bill amount and your Available credit card amount Is reflecting as 40000Rs(Which is the max limit of my ICICI Credit card).
Now ICICI Finance Team is torchering me by calling several times to my mobile to pay the bill. I have sent several emails to ICICI to

make them understand this situation.
After several emails to ICICI. I have received a call from ICICI Customer Care ([protected]) and one of the Customer Care Lady. She

has confirmed me that Merchant reversal money is not considered as a payment and they are going to Charge Interest and all sort of

extra taxes for this in my next bill. If i pay the Minimum amount of money of 460Rs now my blocked ICICI Credit card will be activated

again and the extraccharged amount will be reverted back. That too, I should again contact ICICI for this reversal.
Inspite of ICICI Bank Mistake they are demanding/Forcing me to pay the money.
I need justice here and bank should pay for disturbing me several times and making my personal time and life irritating.