[Resolved] ICICI Bank Pvt Ltd — Illegal Charges without intimitation | |||
Dear Team, Complaints against ICICI Bank LTD, Gandhinagar Sector 16, Gujarat, IFSC Code : ICIC0000165 I have my salary account with ICICI bank since last 7 years. I have registered few ECH for payment of 1000 rs to my matual funds. Due to some emergency problems i had width-rowed money from my account and also not wanted to deduct money from my account for ECH and I was told that matual funds are not applying any charges for the same. As my account was not having 1000 rs my ECH of matual fund was failed, but this nonsense stupid ICICI banks has deducted 370 rs as ECH returned charge. For payment of 1000 rs to matual fund who has nothing to do with this ICICI bank and has never applied any such charges on ICICI bank as well, this cheap bank has deducted 370 rs as a penalty for ECH return which is more than 45% of my total ECH amount. And I have more than 25 ECHs registered with this bank. I have similar types of ECHs in SBI banks and BOB banks as well for the same matual funds but they never deducted a single PAISA for this type of ECH return. I have tried to convenience ICICI bank so many times but they are not ready to understand my concerns. I have also asked for showing me such type of RBI guideline for ECH return but they never replied. If this is the RBI policy then why other banks are not charging such type of amount. I already have such ECHs in BOB and SBI. Please advice. Thanking You. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
Dear Sir,
We have made a note of your e-mail ID. Our official will get in touch with you and address your concern.
Regards,
ICICI Bank Customer Service Team.
We have made a note of your e-mail ID. Our official will get in touch with you and address your concern.
Regards,
ICICI Bank Customer Service Team.
I am trying reach ICICI bank through Email daily... But not getting any response since last 5 days...Today i got the response but they stupid people explaining me the same thing that i know very well...Replying the same thing we have debited for ECH return, we have debited for ECH return, man... i know y u have debited... what i am asking...i m asking the RBI guidlines for this type of charges...For ECH of 1000 RS, you have deducted 392 RS which is more then 48%. Show me RBI guidline for this...and they don't have any answer...which type of managers they have hired...what i m asking and what they replies...this is they way they are providing customer satisfactions...this is the way they are getting benefits and growing their business...what a stupid bank...For the payment of 1000 RS which goes in some third party account and i fail to pay them, that 3rd party has no issue of this 1000 RS payment, but his nonsense bank is applying penalty on me, by telling why you have not done the payment and that penalty is more than 48%... ha ha ha...what a stupid and cheap bank !!!
Dear Sir,
We are working on your complaint and will revert to you on your e-mail ID.
Regards,
ICICI Bank Customer Service Team
We are working on your complaint and will revert to you on your e-mail ID.
Regards,
ICICI Bank Customer Service Team
ICICI Says, ...We wish to confirm the RBI Circular for levied charges for ECS transaction. RBI vide its circulars DPSS (CO) EPPD No. / 2649 / 04.03.01 / 2010-11 dated June 02, 2011 & DPSS (CO) EPPD No. / 94 / 04.03.01 / 2011-12 dated July 13, 2011 had proposed the levy of processing charges for ECS transactions.
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My Response :::
RBI is not fool, ... he has not told you to deduct more than 48% of the total amount of ECH.
Visit below link and read the instructions carefully, ...
http://rbi.org.in/scripts/NotificationUser.aspx?Id=6453&Mode=0
*** "25 paise (exclusive of service tax) for every return transaction" - irrespective of amount. ***
And you have debited more than 48% ( 392 RS ) of my total ECH amount of 1000 RS. ...ha ha ha...
This is how you are interpreting the guidelines... Don't be fool and don't try to make fool others...
...ha ha ha...
[protected][protected][protected][protected][protected][protected][protected][pr...⇄
My Response :::
RBI is not fool, ... he has not told you to deduct more than 48% of the total amount of ECH.
Visit below link and read the instructions carefully, ...
http://rbi.org.in/scripts/NotificationUser.aspx?Id=6453&Mode=0
*** "25 paise (exclusive of service tax) for every return transaction" - irrespective of amount. ***
And you have debited more than 48% ( 392 RS ) of my total ECH amount of 1000 RS. ...ha ha ha...
This is how you are interpreting the guidelines... Don't be fool and don't try to make fool others...
...ha ha ha...
They have debited again on 16th Nov.
I have more than 20 ECHs. I don't know how much money i will have to loose.
Due to some reason i cannot close this account. As soon as i resolved that problem i will close my account with this nonsense stupid ICICI bank.
RBI has to take actions on this.
I have more than 20 ECHs. I don't know how much money i will have to loose.
Due to some reason i cannot close this account. As soon as i resolved that problem i will close my account with this nonsense stupid ICICI bank.
RBI has to take actions on this.
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Very cheap and non sense bank...