ICICI Bank — Refund of excess amount paid as councelling fee for NUJS Kolkata

I had payed the counselling fees of CLAT of an amount 50, 000, twice erroneously as per the details mentioned below. So I request you to give me the procedures I have to do for getting the refund of the excess amount I have paid . DETAILS Application No: 1003952 Roll Number: [protected] Applicant Name: GATHA G NAMBOOTHIRI Mobile Number:[protected] Mode of Transaction: (for the first time on 12th June) a) Online- Netbanking Name of bank whose credit/debit card was used-SBI Transaction number[protected] Date of transaction[protected] Amount-50, 000 ... Mode of Transaction(for the second time on 13th June) a)Online-VISA card Name of bank whose credit/debit card was used-SBI Transaction reference number[protected] Date of transaction[protected] Amount-50, 000 From the NUJS site we got to know the payments are handled by your bank. We have been contacting your bank executives Kshitij Singh and Manish Mehrotra who are in charge of the process repeatedly over phone and mail for the last three weeks. We have not received any helpful information or professional treatment from them. Request you to look into the matter and give a positive feedback.
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Ms. Vasudevan,

We regret any inconvenience faced. Please write to [protected]@icicibank.com with your contact details. Our official will contact you and assist. Kindly refer 'a2nx0m' in the subject line.

Regards,
ICICI Bank Customer Service Team

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