[Resolved] ICICI Bank — Refund of Excess Payment on Credit Card 5068

Suhas Dhumal

from Powai, Maharashtra

Address:

Navi Mumbai

My ICICI Bank Credit Card ending with 5068 has been disabled by bank and I have excess credit payment pending in the account since Feb 2020. Despite provided with all possible supporting documents in support of respective transactions, my payments has not been refunded. Account has been removed from system, however still receiving monthly credit statements. All my request's are closed abruptly by ICICI. All possible ways to connect support and get the status of requests are closed as account deactivated.

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Aug 6, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17zlk) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team