[Resolved]  ICICI Bank — Regarding charge reversal

I have been charged for 590 rs from my bank account by the bank for "non char_ad_rtn_chrg_tpslsip" on date 23.11.2020 due to non maintenance of funds for auto debit for mutual fund.

However, despite of payment of installment through my credit card on 06.11.2020 I was being penalized for not paying the insurance amount to the mutual fund (this was happened as result of non-maintenance of funds in my account). I was not being informed anytime before charged also I did not anticipate this because I had already paid my due amount the way I have been from the past 5 years.

I here by request you to see this issue holistically and do the needful to provide the charge reversal.

Account holder name: Naresh Mittapelly
Email id: [protected]@gmail.com
Mobile no :[protected]
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Aug 7, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17nvp) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team   

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