[Resolved] ICICI Bank — Regarding credit card charges | |||||
Hi Team, I hope i am valuable customer to ICICI where i used to do transactions above 50 thousand and some times in lakhs where my mobile number registered with my account is not working and i am in USA but i was asked to come to bank if not send a mail to hyderbad to update my mobile number i had one query why i need to send mail to hyderbad as my account belongs to karnataka no one answered and i was charged 575 rupees on my credit card for 2 days late payment and that too for 968 rupees EMI and if OTP is not working how i can pay amount even if i have it in my savings account and when i spoke to CC representative she was unable to convince me and i want ICICI to revert it as its not fair for 968 rupees how they can charge 575 rupees and logically i never asked for OTP secure channel to integrate with my account you (ICICI) initiated and troubling customers due to this reason i am unable to make any transaction since 3 months i am really unsatisfied with ICICI now and i hope if this is not recitified i will close my accounts. Twice i was charged for ICICI dmat account where i never agreed for dmat i left it but if this is not take care i totally feel bad keeping my account alive. Account Name: SATYENDRA ALAPARTHI Account Number:[protected]Credit card is associated with this account) Was this information helpful? | |||||
Apr 6, 2017 Complaint marked as Resolved After providing multiple comments and the support provided by this team ICICI resolved my issue by reverting back money and i want to thank Indian consumer forum for there quick response and ICICI team who resolved my issue. ICICI Bank customer support has been notified about the posted complaint. Verified Support Mar 31, 2017 ICICI Bank Customer Care's response Dear satyendranath, We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns. Regards, ICICI Bank Customer Service Team | |||||
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