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ICICI Bank — regarding fraud DP Charges

Address:Pune, Maharashtra

Hi, An amount of 561.80 INR on 27 Apr, 2015 has been deducted from my account as DP Chrgs. But I never opened this account nor i was informed by any bank official regarding this & also not informed about all theses deductions. Bank has cheated. I want my money back. And I don't want all these unnecessary accounts.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID a2kmzh in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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Its already been 4 days.. but no response & calls from bank officials. This is really worst banking experience with this bank..
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