[Resolved] ICICI Bank — Regarding one assist | |
I Received SMS from ICICI BANK that RS-1699/- deducted from my credit card to ONE ASSIST PLAN. Please deactivate and refund my money within a day. Date of incident: 03 May 2021 ICICI Credit Card No. 4xxx5008 Was this information helpful? | |
Aug 5, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
Dear Ashsud, we regret the inconvenience caused to you, this shouldn't have happened. We assure you that the plan will be cancelled and a full refund will be initiated from our end. Please provide your Membership ID and contact information via this link http://survey.webengage.com/ws/~1qq44ps and our team shall connect with you on a priority - Nitesh, Team OneAssist
Reply
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (111480) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (111480) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
65%
Complaints
23618
Pending
2043
Resolved
14252
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information