[Resolved]  ICICI Bank — Regarding Persanal Loan account No- LPDEL[protected]

Address:

New Delhi, Delhi

ACCOUNT ALREADY SETTLED BUT NOT CLOSED TILL DATE I had taken a personal loan from ICICI bank . My Loan account No.is-LPDEL[protected]. Due to some critical financial problem during 2009 I had no option other then settling this account. I got Settlement letter reference No.-DSMG/0809/PL/1158 dated August, 21, 2009. The full and final Settlement letter was for Rs. 23500 only (Rs.Twenty three thousand and five hundred only). I paid this full amount 23500/-- through demand draft No.-541156 dated 31, October, 2009 drawn on Indian Overseas Bank, Kalkaji Branch. I got The Payment acknowledgement receipt No.- 0654656 dated October 31, 2009. But Now I came to know that this loan account is not closed till date .I got a letter reference No.-CONCL/P/400314/27807/LPDEL[protected] dated October, 8, 2009 from Mr. Jitendra Sehrawat -[protected], ICICI bank, Green Park Extension Branch to resolve this matter. I handed over him complete set of documents including Settlement letter, Copy of paid demand draft & copy of acknowledgment receipt I got .He assured me to resolve this matter but now even he does not pick my phone up. I called him many times but he neither picked my phone up nor called me back. Then I approached ICICI bank, Jhandewalan, New Delhi and met Ms Tanushree there. She told me that only Mr. Jitendra Sehrawat can resolve this matter. But Mr. jitendra Sehrwat is not responding me. This is a big mental harassment for me. I have faced financial loss of lacs of rupees due to this matter .It is badly affecting my reputation and market goodwill. You are requested to Pls. look into the matter urgently and help me to resolve this matter. Thanking you, Sushil Kumar--[protected] 1175/12, Govind Puri, Kalkaji, New Delhi-110019.