[Resolved]  ICICI Bank — regarding unintimated deduction of SMAB charges

Address:

Chennai, Tamil Nadu

I am Dr.Thangameena - SB Account holder - sholinganallur branch[protected].Since my account was idle for few months with balance amount of Rs.4375. Now it is reduced to Rs 13.75 only due to deduction of Rs.280/month from December 2013.and now 393 for past 3 months.They have not intimated through SMS, mail or any mode regarding the change of minimum account balance.I want the amount deducted to be refunded to my account and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.