[Resolved]  ICICI Bank — Regarding UPI transaction done but money not credited

I had made the UPI transaction using ICICI iMobile app of 8295.31 INR to State Bank of India account on 02-Dec-2020. And I got message "no response from cbs"

Money got debited from my account. And not even credited to the other bank account, Please rollback the transaction or credit it to the beneficiary account

UPI txn reference number :[protected]
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Aug 5, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 03, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1836s) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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