[Resolved]  ICICI Bank — Reg:enabling of debit card grid authentication

Address:500016

Your Grid card authentication has been disabled, Call our 24 hour Customer Care Centre and ask to enable Grid card authentication". I have entered all the values very carefully and cross-checked it many times yet same error. Then i tried calling 24hour Customer Care Center which is totally useless in this regard as no real person picks but a stupid automated system. It's been a week and i am not able to make online purchases/transactions. If my problem is not solved soon then i will be forced to close my ICICI a/c and post a gloomy review on how lame ICICI online services can be. Pathetic support ICICI.
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Aug 5, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a35rzi) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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