[Resolved]  ICICI Bank — Request to convert outstanding amount to EMI but bank calling torturing, humiliating and coming to my home

Address:Bangalore, Karnataka, 560085
Website:www.icicibank.com

Sub: - ICICI Bank is not settling my credit card amount and converting my total outstanding amount to EMI. The Bank people are calling and coming to my house and humiliating and torturing me. Dear Sir, For last 2 months I am requesting ICICI Band Credit card to settle the total outstanding amount and close the credit card and convert total outstanding amount into EMI of my comfortable amount per month. I do not want to continue with credit card. ICICI Bank Credit card people are calling me and torturing me. Now their field officer are also coming to my home and humiliating me in front of my neighbor. I do have the total amount to pay but I can manage if it is converted to EMI. I have called the ICICI Bank Credit Card and put the request for same. The request NO is SR[protected]. ICICI Bank Credit card not responding for my request. I do not think that field officer or authorized person from any other agencies can come to my house and torture me and humiliate me in front of my neighbor. Please do the needful Below are my details NAME AMARNATH M R, MOBLIE [protected], EMAIL ID [protected]@YAHOO.CO.IN, BANK ICICI BANK, CREDIT CARD NO [protected]. Request Convert total outstanding amount to my comfortable EMI per month.
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Aug 7, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
I have got two fraud calls calming that they are call from ICICI BANK and asked for debt card number. Please update all the details to call center of ICICI BANK. I will call to call center of ICICI BANK and verify it.
Dear Mr. Amarnath,

ICICI Bank never asks personal, account or financial information from the customers. Please do not reveal your financial details or passwords to anyone. We request you to write to [protected]@icicibank.com with the number from which you received the call for us to investigate.

Regards,
ICICI Bank Customer Service Team

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