ICICI Bank — Reversal of late credit card fee charged on my Amazon pay credit card.

Hi,

Amazon pay credit card number- [protected].

I have been charged Intrest amount of approx Rs:3000/-. In Feb statement.

It was just 2 days delay & it was for the first time as i was not in India so i wasn't able to receive any otp or messages on my number.

I have registered complaint with customer care as well saying that they will be calling to discuss the same. But i never received any call.

Request you to pls look into it and reverse the late payment charges otherwise i don't have any option other than discontinuing this credit card.

Regards,
Vicky Bhanushali
[protected] / [protected]
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ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Jun 20, 2021
Updated by VICKY BHANUSHALI
Haven't received any updates on this yet.
According to RBI rule you can't charge late fee if payment is done within 3 days from Due date.

Haven't received any update on this yet it's been more than 2 months.

Regards,
Vicky Bhanushali
[protected] / [protected]
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