ICICI Bank — Revoke levied of fine and taxes for Credit Card dues delay payment

Address:ICICI Bank Credid Card section

Sir,
In my last ICICI Bank Credit Card statement you have levied fine and taxes to Rs. 590/- for delay payment. Because of frequent network problem in my locality and other errors in, I could not deposit CC dues in time but, in very next moment after restoration of network I have deposited the Credit card dues. I m a sincere customer and such type of incidence I have never made in back. By levy such a big amount as fine it will be pressure on me. But in my ICICI account sufficient funds were available to debit from my account and credit into CC Account. So please reimburse the late fine dues and taxes. I ensure ICICI Bank such type cases will not be occurred further.
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ICICI Bank customer support has been notified about the posted complaint.
Oct 04, 2020
Updated by Hemanta Das
Sir,
In my last ICICI Bank Credit Card statement you have levied fine and taxes to Rs. 590/- for delay payment. Because of frequent network problem in my locality and other errors in server, I could not deposit CC dues in time inspite of my all efforts but, in very next moment after restoration of network I have deposited the Credit card dues. I m a sincere customer and such type of incidence I have never made in past. By levy such a big amount as fine it will be pressured on me. But in my ICICI account sufficient funds were available for debit and credit into CC Account. Which would be initiated by Bankside. So please reimburse the late fine dues and taxes levied on me. I ensure ICICI Bank, such type cases will not be occurred further.
Thanking you,
Hemanta Das,
Customer ID: [protected]
Verified Support
Oct 05, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14kjc) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Oct 05, 2020
Updated by Hemanta Das
Sir,
In my last ICICI Bank Credit Card statement you have levied fine and taxes to Rs. 590/- for delay payment. Because of frequent network problem in my locality and other errors in server, I could not deposit CC dues in time inspite of my all efforts but, in very next moment after restoration of network I have deposited the Credit card dues. I m a sincere customer and such type of incidence I have never made in past. By levy such a big amount as fine it will be pressured on me. But in my ICICI account sufficient funds were available for debit and credit into CC Account. Which would be initiated by Bankside. So please reimburse the late fine dues and taxes levied on me. I ensure ICICI Bank, such type cases will not be occurred further.
Oct 05, 2020
Updated by Hemanta Das
Contact,
[protected]
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