[Resolved] ICICI Bank — Reward points not converted amazon pay balance | |
I am using amazon pay icici credit card, statement was generated on[protected], the earned reward points on month on month transfered to amazon pay balance within 2days after billing cycle done. but sep-2020 it does not transfered .i called to customer care to enquire, [protected] he says 3 working days, [protected] he says 4 working days, [protected] he says 7 working days, [protected] he says 10 days to reflect your amazon pay account, because your reward points 100% it has on Hold. please wait for 10days. this is the customer support, who one nothing help of correct reason. some one you have many transactions on amazon so that's way holded. and wait for more than 7days, please rectify my issue as possible. my details: amazon icici card last 4 digits : 1005 and email: [protected]@gmail.com mobile: [protected] Today is 04 Oct 2020 no one has responded.how to solve my issue.already I am waiting for 20 days.result is zero. Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Oct 05, 2020 ICICI Bank Customer Care's response Dear Customer, We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team | |
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