[Resolved]  ICICI Bank — ridiculous and pathetic service

My father having a saving account no. *3680 in saharanpur.
I would like to bring to your notice that icici bank branch in saharanpur court road, saharanpur is providing the ridiculous and pathetic service ever from the date of opening account till now.

Facing problems:
1. Commitment on fds and also i do not know if the staff is not trained properly or if they are just trying to achieve targets but this is almost like cheating
2. Each and every time they want an application.
3. Branch manager was not in the bank.
4. Wrongly account maintance charges from 2010 to 2015.
5. Deputy branch manager don’t know how to talk with customer and argued.
6. Wrongly atm maintance charges.
7. Even they raise a complaint request in december 2017 till now no solution was provided to me.
8. I submitted a kyc documents 2 times in branch they don’t give any receiving.
9. Many more issues are having with me.
They should understand the need of their customer. There is no backup person as well and the way they respond shows their irresponsibility. I am completely fed up with the service of icici bank and decided to close the savings account and debit card
I do not know if the staff is not trained properly or if they are just trying to achieve targets but this is almost like cheating.
I requested to you, kindly take it seriously, and escalated this case to higher management.

Regards
Shubham agarwal
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