[Resolved]  ICICI Bank — Rs199 deducted from my icici account in Feb and march, 2021

My account was debited Rs.199 for no apparent reason. The following message was received:

Dear Customer, transaction of INR 199.00 done on ICICI Bank Account XX314 on 04-Mar-21. Info: VSI*AMAZON ST. The Available Balance is INR 13, 066.64. Call on 18002662 for dispute or SMS BLOCK 314 to [protected]

I have not made any such transactions and I do not have any auto renewal subscriptions. I have not received any otp or any transaction intimation.

Apparently there are other icici customers with the same issue and this is a common occurrence. I would like get it resolved this issue soon with my deducted amount reverted to my account.
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Aug 14, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1di36) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

I have dropped an email to [protected]@gmail.com

Provided email id [protected]@icicibank.com is not showing valid Account. please assist me further

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