[Resolved] ICICI Bank — Sms alerts

Arun Adalja

Address:	Rajkot, Gujarat, 360005
Website:	icici bank

I have saving account with Rajkot branch.i have registered my mobile for sms alerts.bank is sending sms for credit and debit alerts for my account.but they are not telling balance in the sms.I contacted customer care for this issue but they did not reply properly and suggested some options which everybody knows.finally they told me that you are expecting too much which we cannot give.why they cannot improve simple thing in the system?

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May 11, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2016

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3gv67) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Sep 11, 2016

Updated by Arun Adalja you can ask your customer care what reply they had given.why are you asking me?you have globally software system find out yourself.