ICICI Bank — Surcharge @5.75% debited to my a/c on fuel purchase

Address:Lucknow, Uttar Pradesh, 226007
Website:ICICI bank

Icici bank - charged 5.75% surcharge on fuel of value 200rs.
I received my statement from bank of my a/c_ (0225*6811 name-siddharth bhatia) on 31st of jan.
I found one entry of 11.5rs on my statement, i called customer care no. And enquired them about the entry they responded that sir you have made petrol purchase from your debit card of rs 200 on dated 17th jan for which 11.5rs is surcharge u have to pay.

I was shocked by this statement of bank representative. Petrol of rs 100 cost me 105.75, modi ji say use digital payment but icici bank says use cash or else we will make charges.
My trust toward these private bank has loosed by this seen.

Please respond to my this issue or else i have to file a case.

Feel free to contact any time...

Thankyou!

Regards
Siddharth bhatia
Mb. - [protected]
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ICICI Bank customer support has been notified about the posted complaint.
Feb 05, 2017
Updated by siddharth88
Please call me between 10am - 9pm only
Feb 05, 2017
Updated by siddharth88
[protected]_got call from this no.
Person is asking my debit card detail to solve my problem.
Is this right way... Asking card detail on PH.

Is this problem forwd. to ICICI Bank or someone else.
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