[Resolved]  ICICI Bank — To continue my Home Loan account.

Address:Mathura, Uttar Pradesh

The Branch Manager ICICI Bank Home Loan Division Mathura (U.P.) Sub.: To continue my Home Loan account. Dear Sir, I wish to bring in your kind notice that I had applied for Home Loan vide application no. [protected] for property P-137, Block: Pearl, Shri Radha Vintage, Goverdhan Rd., Mathura and consequently I got sanctioned Home Loan of Rs. 14 lacs with Home Loan agreement no. LBMAT[protected]. According to Home loan agreement, first financed loan amount of Rs. 2, 01, 335.00 (Rupees Two lacs one thousand three hundred thirty five only) has been paid to builder on 28.12.2013 and the EMI against this loan is being deducted from my saving account no.[protected] of your branch itself. Further, the above financed loan amount was completely recovered from my saving account number. Due to some problem the second instalment of above home loan amount was not required by the builders and so till date the loan account was lying idle on zero balance. Consequently, the loan was cancelled and closed. Now, builder has started the construction and we need to next pay loan amount to the builder but as per your bank officials the above loan has been cancelled and close and we have to again we have to apply for fresh loan and pay filing charges and other related expenses. We request you to please continue the above home loan no. LBMAT[protected] because all the related papers, documents, builders and property are same. Hope you consider the case sympathetically. Thanking You
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

The Branch Manager

ICICI Bank

Home Loan Division

Mathura (U.P.)


Sub.: To continue my Home Loan account.


Dear Sir,


I wish to bring in your kind notice that I had applied for Home Loan vide application no. [protected] for property P-137, Block: Pearl, Shri Radha Vintage, Goverdhan Rd., Mathura and consequently I got sanctioned Home Loan of Rs. 14 lacs with Home Loan agreement no. LBMAT[protected].


According to Home loan agreement, first financed loan amount of Rs. 2, 01, 335.00 (Rupees Two lacs one thousand three hundred thirty five only) has been paid to builder on 28.12.2013 and the EMI against this loan is being deducted from my saving account no.[protected] of your branch itself.


Further, the above financed loan amount was completely recovered from my saving account number. Due to some problem the second instalment of above home loan amount was not required by the builders and so till date the loan account was lying idle on zero balance. Consequently, the loan was cancelled and closed.


Now, builder has started the construction and we need to next pay loan amount to the builder but as per your bank officials the above loan has been cancelled and close and we have to again we have to apply for fresh loan and pay filing charges and other related expenses.


We request you to please continue the above home loan no. LBMAT[protected] because all the related papers, documents, builders and property are same.


Hope you consider the case sympathetically.


Thanking You
The Branch Manager

ICICI Bank

Home Loan Division

Mathura (U.P.)


Sub.: To continue my Home Loan account.


Dear Sir,


I wish to bring in your kind notice that I had applied for Home Loan vide application no. [protected] for property P-137, Block: Pearl, Shri Radha Vintage, Goverdhan Rd., Mathura and consequently I got sanctioned Home Loan of Rs. 14 lacs with Home Loan agreement no. LBMAT[protected].


According to Home loan agreement, first financed loan amount of Rs. 2, 01, 335.00 (Rupees Two lacs one thousand three hundred thirty five only) has been paid to builder on 28.12.2013 and the EMI against this loan is being deducted from my saving account no.[protected] of your branch itself.


Further, the above financed loan amount was completely recovered from my saving account number. Due to some problem the second instalment of above home loan amount was not required by the builders and so till date the loan account was lying idle on zero balance. Consequently, the loan was cancelled and closed.


Now, builder has started the construction and we need to next pay loan amount to the builder but as per your bank officials the above loan has been cancelled and close and we have to again we have to apply for fresh loan and pay filing charges and other related expenses.


We request you to please continue the above home loan no. LBMAT[protected] because all the related papers, documents, builders and property are same.


Hope you consider the case sympathetically.


Thanking You
Dear Mr. Sharma,

We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will assist you. Refer 'a05aak' in the subject line.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23618
    Pending
    2043
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information