[Resolved]  ICICI Bank — Unable to access ICICI mobile app

I bought new Oppo F15 mobile, I try to log in imobile app, i insert my registered number sim in default sim and also complete first step verification successfully (Mobile number verification) but in the second step verification loading few mins and got error message "sorry the app could not connect to your system, please try in some time later".

I tried reaching out to customer service but that is also not working, this is really frustrating. Other bank apps are working as expected.

Can this be resolved ???

Regards,
Asif Khan
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Aug 14, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a177ya) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team   
Complaint comments 

Comments

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a177ya) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team   

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