ICICI Bank — unable to close and withdraw my ppf a/c for an emergency health issue

Hi:

My name is mrs. Satabdi bhatia and i have been running a ppf a/c under icici bank for more than 5 years. And due to some medical emergency of mine, i need to close and withdraw the entire amount from ppf a/c.

The relevant costs are included from initial, rigorous testing until the actual treatment!

For that, we have submitted a doctor's certificate where it's written: "her condition may be critical if the report shows..."

However. The bank authority asking doctor to write "the treatment comes under critical illness or life-threatening diseases."

Now the problem is that i cannot dictate any qualified medical practicioner to write as per bank's wishes! And bank is not listening and harassing me!

And now am in dilemma!

No idea what to do!

Regards

Statabi bhatia