[Resolved]  ICICI Bank — Unable to complete transaction from icici credit card

I have tried to purchase a mobile from Amazon website but transactions failed with the same reason as below;

Dear customer, transaction of inr 45, 999 on credit card xxxx is withheld due to security reasons. Pls call our customer care.

Kindly note that due to covid-19 situation, even i am unable to reach out to customer care.

Kindly help resolve my issue at the earliest as i am unable to make the purchases which are my absolute essentials now.
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Aug 13, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a19prh) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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