ICICI Bank — Unauthorised amount deducted by the bank

ICICI Bank — Unauthorised amount deducted by the bank

A Atul2307

I can see in my bank account statement that bank has charged Rs. 757. DMC/DP charges till April 21 on 25th May, 2021. I haven't used their demat account since inception and moreover when their representative gave the demat card, he told me that it is free of cost. Also, I was not informed about this charge and I haven't received any sort of intimation via SMS and email from the bank regarding the transaction. Kindly refund the amount and close the demat account which I have never used. Was this information helpful? No (0) Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
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ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (187774) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team