[Resolved]  ICICI Bank — Unauthorised late fee and intrest add in dispute transaction, Send me settlement amoun to clear actual Due

Address:Sector 61, Shoprix Mall noida

I raised complaints dispute transaction done 10 months back over my debit card having account number[protected] around 55000 Rs and icici Bank mention we are in waiting with merchant and update you soon, And after 10 months later bank comeup with 82000 Rs due amount by adding late fee and intrest that not part of solutions and now he block my all amount and transaction and account and forcing me to give all amount that he generated by give me time which is not acceptable, Even I was got fraud I asked icici team I will to get rides this problem by giving you actually dispute amount of 55000 because it's will make my life hell. Still ICICI bank not give me any middle solutions and forcing me to give amount by deduct 20000 Rs from my account and make my account in negative balance -62000 not picking my phone after 2 hours waiting time. Please provide me good resolution ASAP
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Aug 12, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team  
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