ICICI Bank — Unauthorized amount deductions

Address:	Ranga Reddy, Andhra Pradesh, 500088
Website:	www.icicibank.com

Dear sir,
Background: i had a salary account with icici bank bearing number[protected] and a credit card with number [protected] linked to it. It was 2008-09 i went for an onsite assignment from my company to hong kong. There i lost my wallet, i called icici customer care to block the cards, and they said, card was blocked and is safe. I came back to india only to get shock when i saw 72, 000 rupees credit card bill. When i inquired customer care, they said, server was slow in updating information, hence we said, card was safe. I had raised a dispute, there was no conclusion, the dispute was going on, and they blocked my account which has around 80, 000 rupees. It was my marriage time, upon my request they released apprx. 40, 000 rupees…..From that time, i stopped using icici bank, never had any sort of relationship. I changed my company and there was no further communication between us.

Fast forward to 2015-16.
I’ve joined a new organization which doesn't have other options, hence forced to open a salary account with icici bank again with pocharam branch, hyderabad.
Icici couldn’t able to open new account on my name as my old salary account was still exist in their database, so they closed old account and created a new account bearing number[protected]. While opening account, i had assured by bank manager that, my new salary account will not be linked to old disputes (I had explained in above para). But, they deceived, breached my trust and linked my new account with old disputes and without my consent/call/letter deducted an amount of 58385 rupees at one go on 13-apr-2016
Sir, this amount i was keeping for my sister marriage jewelry shopping, i was just shocked to see this.
When contacted, icici says, they have all the rights to do so...I just want to understand, who gave them authority to withdraw money
1. Without a call/letter/intimation and my consent
2. How can they link my new account[protected] with already closed old account[protected]?
3. My old dispute was not closed, icici never won that dispute...In that case how can they simply withdraw my money, and this is just arm twisting because money is in their hands.

Sir, i request you to please ask concerned icici bank personal to release my latest deducted amount of 58385 and work on old dispute and settle the things. I almost paid 1, 00, 000+ amount for no mistake of mine. This is too huge amount.

Your’ s sincerely,
Akhtar