[Resolved] ICICI Bank — Unauthorized transaction?Fraudulent Transaction | |
An amount of 2199/- was deducted from my account on 07/11/2020 without my authorization and without any form of communication from the bank asking for my permission to deduct the money from my bank account. The transaction details show "IIN/I-Debit/SI CPPAST". This is highly unacceptable behavior from the bank to just deduct money from their customer's accounts without communicating with them. I am highly disappointed with my decision to maintain an account with this Bank. I am in a foreign land for my higher studies and I have maintained the minimum amount required which is simply very high than the other banks in the country. However, this uninformed transaction has caused me financial turmoil. After looking at all the complaints, I am sure of the dicey nature of the transaction and I am sure that I will close my account ASAP as I come back to India. I request the bank to look into this issue and refund the money immediately. A very unsatisfied customer! :( Was this information helpful? | |
Aug 14, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Nov 10, 2020 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16zh8) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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I tried to email the authorities of ICICI bank, but the email could not go through and an error message was displayed saying that the email address that you mentioned in your previous reply did not exist. Please provide the exact and valid email address. Also, I don't have any information about the UPI id, so could you please confirm that the UPI id that is mentioned in the earlier reply is to be used. It will be a big help. Thank you!