[Resolved]  ICICI Bank — Unknown amount deduction from my bank account

Dear Customer service,

While checking the bank statement for Feb-21 account transactions I have realized that there are three transactions from unknown source which have got debited from my bank account. I am not sure why this has happened. Whenever there is any payment happening from my account I receive a mail from ICICI bank as well as a text message but for these three transactions neither I received a test message nor a mail, I could find it in my bank statement. The three bank transactions a s as below -

Date - 30-Jan-2021
NACH_AD_RTN_CHRG_NJI_NDIAP-11JAN21-ae3e26a-M1904621
Rs 590.00

Date - 30-Jan-2021
NACH_AD_RTN_CHRG-IPRULI-12JAN21-a2e3c[protected]GS
Rs 344.56

Date - 04-Feb-21
CMS/[protected]/ADBLDESK_BSEOTMACHB_1532394
Rs 2000.00

Request you to kindly check and let me know the reason of these deductions as soon as possible .

Looking forward for your reply.

Thank you in advance

Regards
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Aug 19, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1bp1r) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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