ICICI Bank — Unknown lien posted against saving Account - ICICI BANK | |||
Hello, There is negative amount of INR 23 Lakh posted in my Saving account of ICICI bank, ICICI bank says that I have taken loan and it was mapped to my account. I have no clue about this amount, why it is showing and how did it get to my account. When I asked about the details of loan the bank refused to provide any further details stating that it is saving accounts department and I have to personally visit a loan branch to get the details of the loan which I have not taken.Till day before yesterday everything was fine and there was no such amount posted. I am really clueless about it.Ideally bank should be able to put in a fraud request on the account on the slightest hint but I spoke to 5 different people and all of them said they are not sure, they will find out and keep on passing it to someone or other.I asked them not to release any amount out of account and put a freeze on it but customer service people says they don't know if they can do that. The whole attitude was very casual and not at re-assuring. I am not sure what to do really as there is hardly any information provided. I seriously need some assistance here, Please Help !!! Regards Anuj Sharma Was this information helpful? | |||
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ICICI Bank customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
As a further update on the case, I visited one of retail branch of ICICI bank in Chennai where I am currently posted. I got to know that there was a home loan from year 2010 in the name of some other ANUJ SHARMA for which the lien has been marked against my account. I am not sure what due diligence ICICI do before linking or marking a lien on a saving account for a debt but this is something which very shocking and surprising as I have never applied or taken any loan in my life.
The Branch Manager at Chennai location was very helpful and has taken down a written complaint along with the ID proofs which according to him was addressed to the Home Loan division branch. Request you to please resolve this asap as I am not able to use any money out of it.I need help urgently as this is the only source of money for me and there is already so much of inconvenience.
I do have few questions:1) What is the reason for marking this lien against my account? and how it was identified to be the correct one.2) Why there was no communication, written on verbal on this one, if at all my account was identified.3) Since this is an old loan from 2010, I am assuming ICICI have all the records along with the photographs of the person who applied for the loan, which can now be verified if someone has not paid attention earlier.This guy whose loan has been tagged to my account is from Gaziabad (Property address) and there is another Noida address on the file along with another person whose name is Swati Sharma. In my life I have never stayed in these two locations.
Let me know what all you need from me and I will be happy to provide the required information.
Regards
Anuj Sharma
Contact # [protected]
The Branch Manager at Chennai location was very helpful and has taken down a written complaint along with the ID proofs which according to him was addressed to the Home Loan division branch. Request you to please resolve this asap as I am not able to use any money out of it.I need help urgently as this is the only source of money for me and there is already so much of inconvenience.
I do have few questions:1) What is the reason for marking this lien against my account? and how it was identified to be the correct one.2) Why there was no communication, written on verbal on this one, if at all my account was identified.3) Since this is an old loan from 2010, I am assuming ICICI have all the records along with the photographs of the person who applied for the loan, which can now be verified if someone has not paid attention earlier.This guy whose loan has been tagged to my account is from Gaziabad (Property address) and there is another Noida address on the file along with another person whose name is Swati Sharma. In my life I have never stayed in these two locations.
Let me know what all you need from me and I will be happy to provide the required information.
Regards
Anuj Sharma
Contact # [protected]
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