ICICI Bank — Unknown Unauthorised transaction by Icici bank

In my icici accout no, rs.116.82 debited as "rwdfee/3611469/120321+gst". I did not redeem any points from my debit card. How could you debit money from the account without any information?

Kindly confirm the unauthorised transaction.
Any help would be appreciated!
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (115752) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
s.abhimanyu7925's [Complaint's author] reply, May 8, 2021
I have mailed you the concern with the respective email id.
Kindly help me with the resolution and refund the amount.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (115752) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
s.abhimanyu7925's [Complaint's author] reply, May 8, 2021
I can't add this email id
[protected]@icicibank.com
is invalid.

Tried:
[email protected]
email address does not exist.

What kind of a game is this?
Is this what you call assistance?

Please give a valid email id
In my icici accout[protected] no, Rs.116.82 debited as "rwdfee/3611469/120321+gst" on 29th April 2021.
I did not redeem any points from my debit card on 12th March 2021.

How could you debit money from the account without any information?

Kindly confirm the unauthorised transaction and help me resolve this issue!

Name - Abhimanyu Sharma
Ph. No. - [protected]

Regards,
Abhimanyu Sharma

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